Terms & Conditions
Effective Date: 12/30/2024
These Terms & Conditions ("Terms") govern your use of the Crystal Clean Cleaners LLC.
website and services. By accessing our website or booking our services, you agree to these
Terms.
1. Services Provided
We provide professional cleaning services for residential and commercial properties. Service
details, pricing, and availability are subject to change.
2. Booking and Payments
● Bookings can be made through our website or by contacting us directly.
● Payments are due upon service completion unless otherwise agreed upon.
● We accept all credit cards that are linked to are secured Stripe account/Booking Koala,
Venmo, Zelle, PayPal.
3. Cancellations and Rescheduling
● Cancellations must be made at least 24 hours in advance to avoid a cancellation fee.
● Rescheduling is subject to availability and circumstances. Rescheduling must be
requested at least 24 hours prior to the original appointment.
4. Limitation of Liability
We are not liable for:
● Any damages arising from the use of our services beyond the cost of the service
provided.
● Loss or damage to personal property unless caused by our negligence.
5. Email Contact
By providing your email address and submitting a review via our review page (https://www.crystalcleancleanersllc.com/review), you agree to the terms outlined in this Email Contact Terms and Conditions Policy ("Policy"). This Policy explains how Crystal Clean Cleaners LLC ("we," "us," or "our") collects, uses, and safeguards your email information in connection with your review submission.
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Consent to Use of Your Email
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By submitting your review and email address, you expressly consent to the use of your email information for:
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Forwarding your review to our business email address.
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Contacting you regarding your review submission, including confirming receipt, requesting additional information, or providing a response.
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Sending any relevant follow-up communications related to your submission.
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Use of Your Email Information
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Primary Purpose: Your email address is collected solely to process your review submission and for direct communication regarding that review.
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Limited Sharing: We will not share, sell, or rent your email address to third parties, except when required by law or to protect our rights.
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Optional Communication: If additional marketing communications are offered, you will have the opportunity to opt in or out separately.
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Privacy and Data Protection
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Your privacy is important to us. For further details on how we store, use, and protect your information, please refer to our Privacy Policy. We take reasonable measures to safeguard your email information from unauthorized access, disclosure, or misuse.
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Review Submission and Moderation
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Submitting your email address and review does not guarantee a public posting of your review. All submissions are subject to moderation and must comply with our content guidelines. We reserve the right to remove or edit reviews that do not meet these guidelines.
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No Guarantee of Response
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While we may contact you regarding your review submission, providing your email address does not obligate us to respond to every inquiry or comment. Your submission is processed in the order received, and response times may vary.
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Changes to this Policy
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We reserve the right to update or modify this Policy at any time without prior notice. Any changes will be posted on our website, and your continued use of the review page constitutes your acceptance of any modifications.
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6. Mobile Contact: Opt-In/Opt-out Information
Mobile opt-in information and consent provided by you for SMS communications are strictly confidential. This information is not shared with anyone for any purpose and is excluded from any other sharing of information described in this Privacy Policy. Message frequency varies and may include appointment scheduling, appointment reminders, and promotional messages. Message and data rates may apply. Your mobile carrier may charge fees for sending or receiving text messages, especially if you do not have an unlimited texting or data plan. Messages may be sent on a weekly basis.
Opt-In:
If you want to receive text message communication, text START, YES, to this phone number: (302) 287-3096 from Crystal Clean Cleaners LLC and you will be opting-in to text messages.
Opt-Out:
To opt-out from text messaging services, reply STOP to unsubscribe or end the message service, you will receive a final text message confirmation stating that the messaging from Crystal Clean Cleaners LLC from (302) 287-3096 will cease.
Help/Assistance:
You can send HELP for additional assistance, and you will receive a text including our phone number, email, and website. We are here to help you.
7. Changes to Terms
We reserve the right to update these Terms at any time. Continued use of our services
constitutes acceptance of the updated Terms.
8. Contact Us
For questions about these Terms, please contact us at:
● Email: info@crystalcleancleaners.net
● Phone: (302) 287-3096
See our Privacy Policy here.
123-456-7890